User Journey Map

A shared map of the end-to-end training journey aligned product, design and engineering on where the real friction was. I created a comic version of the user journey — Enzo's Journey — to make motivation triggers tangible for the whole team.

Fig. 01 — User journey map.

Enzo's Journey comic and research board

Fig. 02 — Enzo's Journey, the comic version of the user path.

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